Privacy policy

Last updated: April 24, 2026

Titan Recovery, LLC ("Titan Recovery," "Titan Mouth Tape," "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Titan Recovery is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. We do not store your full credit card number — payment processing is handled securely through Shopify Payments, which is PCI-DSS compliant.

Account information including your username, password, security questions, preferences and settings.

Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry, submitting a product review, completing our sleep quiz, or contacting us through email or social media.

Device information including information about your device, browser, or network connection, your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), and other unique identifiers.

Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services, pages you visit and time spent on each page, products you view or add to cart, referring URL (the site that directed you to us), and date and time of your visit.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, make a purchase, subscribe to our email list, complete our sleep quiz, submit a product review, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies (see "Cookies and Tracking Technologies" below).

From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

From our partners or other third parties, including advertising platforms (such as Meta/Facebook and Google), review platforms (such as Judge.me), and social media platforms when you engage with our ads or social media content.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email. Please allow up to 10 business days for your request to be processed. Unsubscribing from marketing emails will not affect transactional emails related to your orders (such as order confirmations, shipping notifications, and delivery updates).

Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL INFORMATION

We do not sell your personal information in the traditional sense. In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf. These include:

  • Shopify (e-commerce platform, payment processing, analytics, and marketing tools)
  • Shipping carriers (USPS, UPS, FedEx) for order fulfillment and delivery
  • Shopify Email for marketing communications
  • Judge.me for product review collection and display
  • Google Analytics for website analytics and traffic analysis
  • Google Ads for advertising and conversion tracking
  • Meta (Facebook/Instagram) for advertising, retargeting, and conversion tracking

These service providers are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your data.

With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.

When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction such as a merger, acquisition, sale of assets, or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others. If Titan Recovery is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files placed on your device when you visit a website.

Essential Cookies. These are required for the Site to function properly. They enable core features such as shopping cart functionality, secure checkout, and account authentication. These cannot be disabled without affecting the functionality of the Site.

Analytics Cookies. These help us understand how visitors interact with our Site by collecting information about pages visited, time on site, products viewed, and traffic sources. We use the following analytics tools:

  • Google Analytics — for website traffic analysis and user behavior insights
  • Shopify Analytics — for store performance and customer behavior analysis

Marketing and Advertising Cookies. These are used to deliver relevant advertisements to you on third-party platforms. These cookies track your browsing activity across websites and allow advertising platforms to build a profile of your interests. We use the following marketing cookies and pixels:

  • Meta Pixel (Facebook/Instagram) — for ad targeting, retargeting, and conversion tracking
  • Google Ads cookies — for ad targeting, retargeting, and conversion tracking
  • Judge.me cookies — for product review collection and display

Managing Cookies. You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent parts of our Site from functioning properly.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

You can manage your Meta (Facebook) ad preferences at facebook.com/adpreferences.

You can opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

DATA RETENTION

How long we retain your personal information depends on the type of information and the purpose for which it was collected:

Order and transaction data is retained for at least 7 years for tax, accounting, and legal compliance purposes.

Account information is retained for as long as your account is active or as needed to provide you with Services.

Email marketing data is retained until you unsubscribe, at which point your email address is removed from our active marketing lists within 10 business days. We may retain a record of your unsubscribe request to ensure compliance.

Browsing and analytics data collected through cookies is retained according to the policies of the respective third-party providers (typically 14 to 26 months for Google Analytics).

Customer reviews and feedback are retained indefinitely unless you request deletion.

We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

  • SSL/TLS encryption on all pages of our Site
  • Secure payment processing through Shopify Payments (PCI-DSS compliant)
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Regular monitoring of our systems for vulnerabilities and security threats

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including the categories and specific pieces of personal information we have collected, the sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we have shared it.

Right to Delete. You may have a right to request that we delete personal information we maintain about you. Please note that we may be required to retain certain information for legal, accounting, or fraud prevention purposes.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to Opt out of Sale or Sharing for Targeted Advertising. We do not sell your personal information in the traditional sense. However, under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), the use of certain advertising cookies and tracking technologies (such as Meta Pixel and Google Ads cookies) may be considered "sharing" of personal information for cross-context behavioral advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. Please allow up to 10 business days for your unsubscribe request to be processed. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights. You will not receive different pricing, products, or service quality for exercising your rights.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information, including the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of your personal information, as described in the "Your Rights and Choices" section above.

To exercise any of these rights, contact us at info@titanmouthtape.com with the subject line "California Privacy Request." We will verify your identity and respond within 45 days as required by law.

You may also designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

VIRGINIA, COLORADO, CONNECTICUT, AND OTHER STATE PRIVACY RIGHTS

If you reside in Virginia, Colorado, Connecticut, or another state with consumer privacy legislation, you may have similar rights to those described for California residents, including the right to access, correct, delete, and opt out of certain processing of your personal information. To exercise these rights, contact us at info@titanmouthtape.com.

UK AND EUROPEAN ECONOMIC AREA RIGHTS

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those outlined above:

Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may also lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS

Please note that we may transfer, store and process your personal information outside the country you live in, including in the United States. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using our Site, you consent to the transfer of your information to the United States.

CHILDREN'S PRIVACY

Our Site and Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at info@titanmouthtape.com. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices, legal requirements, or for other operational or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law. We encourage you to review this policy periodically.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@titanmouthtape.com or contact us at:

Titan Recovery, LLC (Titan Mouth Tape) 2900 Thomas Avenue South, Unit 1523 Minneapolis, MN 55416 United States Email: info@titanmouthtape.com

For the purpose of applicable data protection laws, we are the data controller of your personal information.

To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.